In the modern world of financial technologies, it is essential to have reliable support that helps you resolve any issues that may arise while working with a payment platform. VelPay strives to provide its users with the highest level of service, ensuring prompt responses to inquiries, competent consultations, and swift resolution of possible difficulties.
We understand that financial transactions require impeccable accuracy, and any delay can affect your business. That is why the VelPay support team operates 24/7, ensuring that no request goes unanswered.
Our specialists are ready to assist you with the following issues:
Setting up payment integrations;
Resolving technical problems with the API;
Assistance with payouts and payment processing;
Issues related to security and user verification;
Consultations on financial transactions and available payment methods;
Explanation of the platform's terms of use.
To ensure maximum user comfort, we offer several support channels:
Email: You can contact us at [email protected]. Our specialists will quickly process your request and provide a detailed response.
Telegram: Get quick consultations online through our official Telegram channel @velpay_official.
Feedback Form: Fill out a special form on our website, and we will respond as soon as possible.
Live Chat on the Website: If you need an immediate response, use the online chat for instant communication with our specialists.
VelPay serves not only individual users but also business clients who require a higher level of service. We offer:
A personal manager for large clients, always available for quick issue resolution;
Detailed technical documentation for API integration and payment process configuration;
Individual consultations on scaling financial operations.
We guarantee that regardless of the complexity of your issue, our team will find the optimal solution. You can be confident that your transactions will be secure and financial operations seamless.
Our specialists continuously improve the level of service, adapting to changes in financial technologies and client needs. We work to ensure that your experience with VelPay is as convenient and efficient as possible.
Your business must run smoothly – we will take care of it!
If you have any questions or need a consultation, contact us using any convenient method. VelPay is reliability, speed, and efficiency in every financial transaction.